Call Announcement on Team Sharing

On Team Sharing accounts, you may notice that you're asked to "Press 1 to answer the call, or Decline it to send it straight to voicemail".

This is to help give us enough time to route the incoming call to the correct cell phone when a teammate answers the phone.

Note: If you have members on your Team account, the Call Announcement feature will not have the option to be toggled on/off and is meant to remain enabled at all times.

If you've accidentally invited someone to join your team or you're currently the only member on your Team (recently removed someone), you can toggle the Call Announcement setting at any time so that you're not required to press 1 when answering a call.

If you have any further questions, please submit a request.