Log in/Log out of Index

This article highlights how to log in and out of your Index mobile account.

Tip: If you can't log in because you forgot your password, click here for steps on how to reset your password.

--Tab Names--

• iOS
• Android
• Web

--Tab 1 Start--

 iPhone Log in

1. Open the Index app. 
2. Tap Log In.
3. Enter your iPhone number (with area code).
4. Enter your password.
   • If you forgot your password, select "forgot password" and a reset link will be sent to your email address (and registered phone number, if verified) associated with your account.
5. Tap Log In.

You will then see your Index inbox letting you know you have successfully logged in

Log out

1. Index app Settings.
2. Scroll to the "General" section and tap Support.
3. Tap Manage Account. 
4. Select Log Out, then tap Continue. 
5. Confirm your selection by tapping Log Out. 

Please Note:

• Once you've logged out of your account, you will no longer receive notifications for calls or messages. 
• If you need to log out of multiple devices (if you changed your password or feel that your account has been compromised) please contact support for assistance. 

--Tab 1 End--

Questions? Submit a request.

--Tab 2 Start--

 Android Log in

1. Open the Index app.
2. Tap Log In on the top-right of the screen.
3. Enter your mobile number associated with your Index account.
4. Tap Continue.
5. Enter your password.
   • If you forgot your password, select "forgot password" and a reset link will be sent to your email address (and registered phone number, if verified) associated with your account.
6. Tap Login.

You will then see your Index inbox letting you know you have successfully logged in

Log out 

1. Index app Settings.
2. Scroll to the "General" section and tap Support.
3. Tap Manage Account. 
4. Select Log Out, then tap Continue. 
5. Confirm your selection by tapping Log Out. 

Please Note:

• Once you've logged out of your account, you will no longer receive notifications for calls or messages. 
• If you need to log out of multiple devices (if you changed your password or feel that your account has been compromised) please contact support for assistance. 

--Tab 2 End--

Questions? Submit a request.

--Tab 3 Start--

Web Log in

1. Visit the Index Web login page: https://app.getindex.com/login
2. Enter your Index phone number and password. 
   • If you forgot your password, select "forgot password" and a reset link will be sent to your email address (and registered phone number, if verified) associated with your account.
3. Click Login. 

Log out

1. While signed into Index Web, click the drop-down arrow to the right of your Index number (top-right of the screen).
2. Click Log Out.

Note: Once you've logged out of your account, you will no longer receive notifications for calls or messages. 

--Tab 3 End--