Index's services are not designed to be HIPAA (Health Insurance Portability and Accountability Act) compliant since messages are not sent via encryption. However, you may still be able to use our services to communicate with your patients.
This article outlines how to communicate with your patients using SMS while maintaining HIPAA compliance: HIPAA Regulations for SMS
Additionally, Index does not offer a Business Associate Agreement (BAA), unfortunately.
While we can’t specifically recommend any of these services, the following companies advertise HIPAA messaging compliance on their websites which you may find helpful:
Questions? Submit a request.