Where can I check the status of my port?

You can check the status of your port-in request on the Settings page under Number Porting.

You will see either:

• Pending = Port is currently in-process. 
• Needs Review = Port was rejected & you will need to contact support for further assistance.

Note: If the port has been rejected, as a first step, please confirm that the PIN your carrier provided is correct. An incorrect PIN will result in a rejected port-in request. You may need to request a PIN reset with your carrier and resubmit the port again.

Questions? submit a request.