How do I update my payment method?

By default, the same payment method you used to purchase the subscription will be charged for renewals.

If you wish to update/change your payment method for upcoming renewals, please do so from within your app store account as all in-app purchases are handled in this manner. Index does not manage payment and billing information. Thank you for understanding. 

Please choose your device below for instructions.

• iOS
• Android

To update your payment method via iTunes:

Instructions can also be found in Apple's help site article here.

1. Device Settings.
2. Tap your name.
3. Tap Payment & Shipping. (you might be asked to sign in with your Apple ID)
4. Tap the payment method, then edit your information. (see below for details)

After step 4, you may need to enter the security code that's printed on your credit or debit card. If you see Apple Pay after the last 4 digits of the card number, go to the Wallet app to edit the card information. 

Tip: To add a new payment method, tap Add Payment Method.

If your payment method is declined or has insufficient funds, your subscription may be canceled.

If you need further assistance or have any questions, please submit a request.

To update your payment method via the Google Play Store:

1. On your Android device, open the Google Play Store .
2. At the top right, tap the profile icon.
3. Tap Payments & subscriptions > Payment methods > More> Payment Settings.
4. If asked, sign in to Google Pay.
5. Under the payment method you want to remove, tap Edit.
6. Make your changes.
7. Tap Update.

Android resources for additional information:

• Editing your payment using your computer or Android device.
• How to add a backup payment method if your payment is ever declined or has insufficient funds (which can result in your subscription being canceled.)
• How to re-subscribe via Google Play.

If you need further assistance or have any questions, please submit a request.