Does Index work with Spam blocking apps?

Note: If your Caller ID is displaying as Spam, Scam, Spam risk, etc, click HERE for next steps.

From what we've seen, it is unlikely that spam-blocking apps will work with Index. When enabled, spam blocking apps will greatly increase the chance that incoming Index calls will not ring.

Why?

Index uses two special numbers to route your incoming and outgoing Index calls. These numbers are used every time you make or receive a call. Because of this, the spam-blocking software you have on your phone will most likely classify these numbers as spam due to high use.

Examples of Spam blocking apps:

• Robokiller
• Nomorobo
• Truecaller
• Hiya

Note: If the person you're calling has spam blocking software enabled, your Index call (which uses those two special numbers used for routing) might be marked as spam and blocked. In this case, please contact support and we will further assist you.

We're sorry for any inconvenience this may cause. 

If you have further questions, please submit a request.