Call Announcement Feature

Index's 'Call Announcement' feature helps to separate your Index voicemail from your regular voicemail. If your incoming callers are being routed to your personal voicemail, we recommend enabling the Call Announcement feature at all times. 

How to enable via Index

1. Index Settings
2. Under 'Calling', tap or swipe the button 'Call Announcement' to enable

Benefits

• Ensures your caller will be routed to your Index voicemail after declining a call (and not your personal voicemail)
• Extends the number of rings before the call is sent to voicemail

How it works

After answering an incoming call, an audio prompt will instruct you to press "1" to accept the call or hang up to send it to voicemail.

Tip: If you can't find the Call Announcement feature in your app settings, this is an indication that you have VoIP/WiFi calling enabled. 

If you have questions on this feature or are having trouble with your calls routing to your personal voicemail, please submit a request and we'll gladly assist you.