How to mark messages as read

Index includes the ability to mark all messages (or some) as read. Below you'll find instructions for mobile (iPhone and Android) and Index Web. 

--Tab Names--

• iPhone
• Android
• Web

--Tab 1 Start--

To mark ALL messages as read: 

1. Visit Index Settings.
2. Under the "Texting" section, tap "Mark All Messages as Read".
3. Tap OK.

Note: You can also perform this action from your Inbox: Tap Edit > Select All > Read.

To mark one or more messages as read:

1. Select the "Edit" button at the top-left of the Inbox.
2. Manually select one or more conversations from your list, and then you can mark them as Read (located at the bottom-left of the screen)

Please note:

• You cannot mark conversations as unread. Once you mark it as read you cannot undo this action. 
• Messages cannot be archived.

--Tab 1 End--

--Tab 2 Start--

To mark ALL messages as read: 

1. Visit Index Settings.
2. Under the "Texting (SMS)" section, tap "Mark All Messages as Read".
3. Tap OK.

Note: You can also perform this action from your Inbox: Tap and hold a conversation > tap the ellipsis (three vertical dots) > Select All > Mark as Read.

To mark one or more messages as read:

1. Tap and hold a conversation to select. 
2. Select the other message(s) from your inbox you want to mark as read. 
3. Tap the ellipsis (three vertical dots) at the top-right of the screen.
4. Tap "Mark as Read" (this action cannot be undone or marked as unread)

Please note:

• You cannot mark conversations as unread. Once you mark it as read you cannot undo this action. 
• Messages cannot be archived.

--Tab 2 End--

--Tab 3 Start--

To mark ALL conversations as read within Index Web:

1. Navigate and click on the "Edit" button (near the Inbox).
2. Click the "Select All" button.
3. Click the "Read" button.

To mark one or more messages as read:

1. Select the "Edit" button at the top-left of the Inbox.
2. Manually select one or more conversations from your list, then click the "Read" button. 

Please note:

• You cannot mark conversations as unread. Once you mark it as read you cannot undo this action. 
• Messages cannot be archived.

--Tab 3 End--