Skip to main content
Index Help Center Help Center home page
  • Submit A Request. Text us: (408) 444-9061 Index Status:
  • Sign in
  • Sign in
  • Submit a request
  • Text us: (408) 444-9124
  • Index Status:
  1. Index Help Center
  2. Troubleshooting

Troubleshooting

Need help with Index?

Troubleshooting the Appointments Feature

  • I can't create a scheduling page

General Troubleshooting Topics

  • Service Status Page
  • How to Reinstall Index
  • Call Forwarding Troubleshooting
  • Notification Troubleshooting
  • How to clear cache & cookies
  • Basic Troubleshooting Steps
See all 10 articles

Account Problems

  • "Existing Account Found" Error Message

Login Issues

  • (Error 403) We could not authenticate with our servers. Please try again.
  • How do I reset my password?

Subscription Problems

  • I subscribed but cannot use my account

Calling Problems

  • How to fix a incorrect Caller ID
  • Caller ID Troubleshooting
  • Still receiving calls after deleting Index?
  • "Call Couldn't Connect" Error Message

Messaging Problems

  • "Sorry, your message cannot be delivered to this number" error message
  • "What does the ""Approaching Carrier Limit" warning message mean?
  • "Unable To Send" Error Message
  • "Double-Check that Number" Error Message
Index Help Center
Powered by Zendesk