Sending messages via Index Web

Index Web Login Page: https://app.getindex.com/login 

Sending messages is easy with Index Web. Below you'll find information on how to send text and picture messages.

Note: Index Web does not support texting to international numbers or 5-digit shortcode numbers. To send or reply to supported international numbers or shortcode numbers, please use the mobile app instead.

Text Messages (SMS)

Compose a new message:

1. Tap the compose button at the top-right of the screen to compose a new message.
2. In the name or number field, enter the number or contact name, then press Enter (or Tab).
   1. The number/name will turn gray if you've entered the recipient info correctly. If the name/number is blue, please press enter or tab. 
   2. You can add up to 10 recipients to a group message.
3. Type your message into the text box.
4. Press the (or enter on your keyboard) to send the new message.

Using Voice to Text (optional)

You can use "Voice to Text" on Web to send text messages using dictation. Microphone permission and access are required. 

1. Click the microphone icon to the right of the text box. 
2. Allow microphone access by selecting "Allow while visiting the site" (if you haven't done so already) 
3. Start speaking (your message will appear in the text box), then when you want to send the message, click the send button (or press enter).

FYI: You cannot send audio messages via Index Web; however, you may receive and listen to them. To send an audio message, please use the mobile app. 

Picture Messages (MMS)

Attach a File Method

Via desktop browser:

1. Click located to the left of the message field.
2. Choose the desired picture file from your desktop.
3. Click the send arrow or tap 'Enter' on your keyboard to send the image.

Via mobile browser:

1. Click located to the left of the message field.
2. Select Photo Library (to choose from your gallery) or Take Photo (to create a new photo).
3. Select Choose when you've selected an image.
4. Tap the send arrow to send the image.

Drag and Drop Method

1. Drag and drop the desired picture file into the conversation screen.
2. The image should display in the text field.
3. Click the send arrow or tap Enter on your keyboard to send the image.

Please note: You cannot copy/paste images in Index Web. Only JPEG, JPG, PNG, and GIF files are supported. 

Resources: 

• Getting Started with Index Web
• Index Web Supported Browsers & OS Versions