Creating & Managing Broadcasts using Web

Index Web Login Page: https://app.getindex.com/login 

Broadcast messages can now be created or managed via Index Web, whereas previously this could only be done using the Index app. For info on how to create/manage Broadcasts with mobile, click here.

Creating a New Broadcast Message 

1. Log in to view your Index Web account. 
2. Select the Broadcast tab (seen in the header on the far-right).
3. Click the Create Broadcast button. 
4. From there, an 'Understanding Broadcast Regulations' pop-up will be presented. Click Continue if you agree to the terms. 
5. You will then see a list of your existing Index contacts and tags. 
   • You can use the search bar or toggle between the "Contacts" and "Tags' tabs to select the recipients you'd like to add to the Broadcast message.
6. Click the contacts or tag groups you want to add to the Broadcast (they will appear with a blue checkmark).
   • A max of 24 contacts can be added to one Broadcast message. 
   • Click the X to remove contacts from the Broadcast list at any time. 
7. Once you've selected the contacts to add, click the Next button.
8. A "Name Recipient List" window will pop up:
   • Give your Broadcast list a name, then click Save. 
   • Or select "Skip" if you'd like to save your list as a draft & add the name at a later time.

You're newly created Broadcast list will be shown as a line item on the left (as you would see a group message for example) and when highlighted, you can view the list of recipients on the right-hand side)

Managing a Broadcast List

Add or Remove Recipients

1. Log in to view your Index Web account. 
2. Select the Broadcast tab (seen in the header on the far right).
3. Select the Broadcast list you'd like to modify (seen in the column on the left).
4. Click Edit on the top of the recipient's list (if you don't see that button, click , then View Recipients to open the list where the Edit button resides).
5. Select (or de-select) the contacts. 
6. Click Next to save your changes. 

Edit Broadcast Name 

1. Select the Broadcast tab (seen in the header on the far right).
2. Select the Broadcast list you'd like to modify (seen in the column on the left).
3. Click the  
4. Select Edit Name from the drop-down list. 
5. Revise the Broadcast name. 
6. Select Save. 

Delete Broadcast 

1. Select the Broadcast tab (seen in the header on the far right).
2. Select the Broadcast list you'd like to modify (seen in the column on the left).

3. Hover over the Broadcast list (left-hand side), then click the  to delete. 

   OR 

4. Click the   , then select Delete Broadcast from the menu (pictured below). 
5. Confirm by clicking the red delete button. 

For further assistance with Broadcast and Web, please contact us.