Exporting Contacts from Index

One of Index's distinguishing features is its separation of work and personal contacts. However, if at any point you decide to cancel Index, downgrade, or just need a copy of your contacts list, you can export your list by following the steps below. 

--Tab Names--

• iOS
• Android

--Tab 1 Start--

Step 1: Export Contacts from Index 

1. View Index Settings. 
2. Scroll and tap Support.
3. Under the Account section, tap Export Contacts.
4. Enter the email address you want us to send the list to (the email registered to your account will pop up as default).
5. Tap the Export Contacts button.
6. You'll then receive the 'Success! Check your email' pop-up indicating that your contacts list is on its way.
7. Once complete, please proceed to step 2 below.

Step 2: Export Index Contacts to iPhone Address Book

After you've successfully exported your list from Index (step 1 above), you'll then need to download your contact list. 

1. Open the email 'Your contacts have been exported!' from Index.
2. You'll be given two options on how you wish to download your contacts (choose from below).

Option 1: Import via www.icloud.com (easiest)

1. Download the Contact list (vCard file) to your computer.
2. Visit iCloud.com
3. Click the Settings icon in the sidebar.
4. Choose 'Import vCard'
5. Select this vCard to import.

Note: This process requires you to use a web browser on a computer. This will not work if you perform the steps on a mobile browser. 

Option 2: Import to iPhone

This option is available if you want to automatically download your Index contacts to your iPhone's address book.

From your iPhone: 

1. Tap the download link in the email using Apple's Mail app.
2. Tap the 'share' icon  located at the top-right corner (as circled in red below).
3. Tap 'Contacts' from the options list (as circled in red below) and not the 'Contacts' app icon.

Please note: The exported list will be a vCard (VCF) file which is formatted specifically for importing your contacts to your device's address book. Because of this, you'll be unable to open/view the list prior to importing.

If you've downgraded from Index prior to this feature release, you can still export your contacts list at any time by following the instructions above.

--Tab 1 End--

--Tab 2 Start--

Step 1: Export Contacts from Index 

1. Index Settings. 
2. Scroll and tap Support.
3. Tap Export Contacts.
4. Enter the email address you want us to send the list to (the email registered to your account will pop up as default).
5. Tap the Export Contacts button.
6. You'll then receive the 'Success! Check your email' pop-up indicating that your contacts list is on its way.
7. Once complete, please proceed to step 2 below.

Step 2: Export Index Contacts to device's Address Book

After you've successfully exported your list from Index (step 1 above), you'll then need to download your contact list. 

1. Open the email 'Your contacts have been exported!' from Index.

After that, on your Android phone or tablet:

1. Open the Contacts app.
2. Tap Contact app Settings.
3. Import, then tap the .vcf file.
4. Find and select the VCF file to import.

--Tab 2 End--

If you have further questions on how to export your Index contact list, please contact support.